Need Assistance

We Want to Hear from You

One of the great things about being a locally owned, locally operated financial institution is the privilege of meeting our many loyal customers. If we've fallen short on delivering our products or services, or if we've done an exceptional job, we want to hear from you. We strive daily to deliver the most innovative and helpful banking services in a satisfactory manner, but occasionally we fall short and you may want to talk with someone to solve a problem or address an issue. Below you will find contacts for many of our departments, branch managers and management, as well as phone numbers for our departments and offices.


Community Bank currently has 12 locations. Click here to find the location of the office or ATM that best fits your banking needs.

Important Phone Numbers

If you need to report a lost or stolen debit card after banking hours, call the debit card assistance line at (800) 500-1044 to speak with a customer service representative.

Branch Number
24 Hour Customer Service Line (318) 872-6955
Main Office (318) 872-3831
Benton Road Office (318) 742-1717
South Bossier Office (318) 629-1815
North DeSoto Office (318) 933-5276
Downtown Office (318) 429-6911
Fairfield Office (318) 212-0600
Logansport Office (318) 697-4303
South Shreveport Office (318) 861-3655
Walker Road Office (318) 688-6833
Stonewall Office (318) 925-1702
Many Office (318) 256-6161
Toledo Office (318) 256-9508

E-mail Directory

Name Role Branch Additional Duties
Jayce Simpson President & CEO Mansfield Office  
William E. Dorroh President Emeritus Mansfield Office  
Ronald W. Jackson Executive Vice President Mansfield Office  
Terry Gentry Senior Vice President Mansfield Office Data Processing & Bookkeeping
Tara Gooden Vice President Mansfield Office Cashier & Human Resources
Kim Lee Vice President Mansfield Office Compliance Officer
Karen Nash Vice President Mansfield Office Note Department Manager
Kristi Rambin Assistant Vice President Mansfield Office Loan Processing Administrator
David L. Culligan Assistant Vice President Mansfield Office IT Manager
Jeremy Kyle Assistant Vice President Mansfield Office Digital Banking & Core Systems Manager
Blaine Hodges Assistant Vice President Mansfield Office Commercial Lender
Jessie Kyle Assistant Vice President Mansfield Office Training Director & Retail Operations
Nicki Wadsworth Assistant Vice President Mansfield Office Loan Review
Carissa Harris Assistant Cashier Mansfield Office Operations & Customer Service
Kenneth Dennis Senior Vice President Fairfield Office Shreveport Operations
Carl J. Thibodeaux Senior Vice President Fairfield Office Senior Lender
Virginia Williams   Fairfield Office Assistant Branch Manager
Wiley Lavigne Vice President Fairfield Office Investment Officer
Shelley Elliott Vice President Gloster Office Branch Manager
Caitlyn Moton   Gloster Office Assistant Branch Manager
Casey Files Assistant Cashier Logansport Office Branch Manager
Lany Roberts   Logansport Office Assistant Branch Manager
Brenda W. Schieffler Assistant Vice President Bert Kouns Office Branch Manager
Sara Cummins   Bert Kouns Office Assistant Branch Manager
Sandy Cimino Senior Vice President Benton Road Office Business Development
Nicki Duncan Vice President Benton Road Office Branch Manager
Brittany Herring   Benton Road Office Assistant Branch Manager
Madison Odenbaugh Assistant Cashier Jimmie Davis Highway Office Branch Manager
Desiree Larson   Jimmie Davis Highway Office Assistant Branch Manager
Kyle Kennington Senior Vice President Stonewall Office Commercial Lender
Sara Walden Stonewall Office Commercial Lender
Candy Hall Assistant Cashier
Stonewall Office Branch Manager
Jordan Lewis
Stonewall Office Assistant Branch Manager
Angela Martinez Assistant Cashier Walker Road Office Branch Manager
Bonnie Jones
Walker Road Office Assistant Branch Manager
Denica McIntyre
Downtown Shreveport Office Assistant Branch Manager
JJ Blake Senior Vice President Many Office Branch Manager
Pam Meshell
Many Office Assistant Branch Manager
Tracy Garcie Assistant Cashier Toledo Office Branch Manager
Destiny Garcie
Toledo Office Assistant Branch Manager