Coronavirus Informational Updates

CBL is engaged and actively monitoring the coronavirus (COVID-19) pandemic. As updates to our business hours or important information regarding the financial impact of the virus are made available, they will be posted below. 


Branch Hours and Availability

Based on the recommendations by the Center for Disease Control (CDC), we will be limiting our lobby traffic during the Coronavirus pandemic to protect our staff and customers. Effective March 25th, our lobbies will remain closed to the public. Customers that need to meet with a banker may call ahead to schedule an appointment to come inside. During this time, we encourage all customers to use our drive thru, ATM, and telephone or internet banking. 

At this time our business hours are not changing. Please note that our Downtown Shreveport office will be closed until further notice. We can be reached by phone from 8:30-4:30, Monday through Thursday, and 8:30-5:00 on Friday. Contact information and drive thru hours for your local branch can be found on our Locations page.

Please remember that you can utilize our online, mobile, and telephone banking 24 hours a day from home. 

Using these services you can:

  • Transfer funds between accounts
  • View account history and transactions
  • Deposit checks remotely
  • Use Bill Pay to make payments
  • Send money to another person using People Pay

To enroll in our online banking, visit our enrollment page or contact your local office. 

SBA Disaster Assistance 

The Small Business Association (SBA) has declared that the State of Louisiana is eligible for their Disaster Loan Assistance program. These Economic Injury Disaster Loans offer up to $2 million in total assistance for any small business impacted by the Coronavirus pandemic. These loans are made available to provide economic support to small businesses in times of need.

Louisiana businesses may apply for the Economic Injury Disaster Loans by:

Please note that all applications must be done online or by phone. Your local SBA location is not able to process your application. To find more information on the SBA Disaster Assistance program, please click here.  


Please remember that during this time, potential financial scams are widespread. Always be certain that you are speaking to an employee of CBL before sharing any account details. Remember that we will never call, text, or email you to ask for your debit card PIN or security codes.